Olia Muse Design ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Oliamusedesign.com (the "Site"), purchase our templates, or apply for our design services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, business details, and Instagram handle, that you voluntarily give to us when you fill out our Client Application form, contact us, or subscribe to our newsletter.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), collected when you purchase our templates or pay for services. Note: All payment data is stored and processed by our third-party payment processors (e.g., Stripe, PayPal), and you should review their privacy policies and contact them directly for responses to your questions.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process your application for our bespoke or semi-custom design services.
- Fulfill and manage purchases, orders, and payments related to our Template Shop.
- Deliver targeted advertising, newsletters, and other information regarding our studio.
- Respond to customer service requests and support needs.
- Improve our website, services, and overall client experience.
3. Disclosure of Your Information We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe), data analysis, email delivery, and hosting services (e.g., Tilda, Squarespace, Showit).
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4. Tracking Technologies (Cookies) We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can typically remove or reject cookies via your browser settings. Please be aware that such action could affect the availability and functionality of the Site.
5. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights Depending on your location (such as California under the CCPA, or the EEA under the GDPR), you may have certain rights regarding your personal data, including the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for data processing.
To exercise any of these rights, please contact us using the information provided below.
7. Contact Us If you have questions or comments about this Privacy Policy, please contact us at:
Olia Muse Design Email: Oliamusedesign@gmail.com Website: Oliamusedesign.com